IT Support · St Albans, Hertfordshire, North London
Local IT help that just works.
Computer repairs, Wi-Fi setup, Apple support and websites for homes and small businesses across Hertfordshire and North London. One specialist, clear advice, fair prices.
What I can help with
One local specialist for the everyday stuff.
Computer repairs & setup
Slow PCs, stuck printers, pop-ups, new machine setups — the everyday problems, fixed.
Wi-Fi that reaches every room
No more dead spots or buffering. I find the cause and fix it for good.
Apple setup, upgrades & repair
Mac, MacBook, iMac, iPad and iPhone, looked after at a fair price.
Apple services →Better broadband, no upselling
I don't sell lines or SIMs — I make the connection you already have work as well as it can.
Smart home, made simple
Heating, lighting, cameras and doorbells that work together, not in five apps.
Websites & hosting
A fast, tidy website with reliable hosting and email — or help publishing one you've already built.
Websites & hosting →Why work with me
A personal local service.
One point of contact
You deal with the same person start to finish — no scripts, no being passed around, no waiting on hold.
Straightforward advice
Tell me what's happening in your own words, and I'll explain what's wrong and what your options are — in plain English.
Fair, upfront prices
Competitive rates, quoted clearly before any work starts. No surprises on the bill.
Check your address
What broadband and mobile can you actually get?
Pop in your postcode to see the broadband speeds and mobile coverage on offer where you live. I don't sell you a connection — but I'll help you choose well and get the best from it.
Powered by Ofcom's coverage data. Results are predicted speeds for your area and may vary by address.
Based on Ofcom's predictions, which look at outdoor and indoor signal separately. ‘Outdoor only’ means calls and data may drop out indoors.
Want a hand making sense of the options, or improving what you've got? Get in touch and I'll talk you through it.
Coverage
Serving homes and businesses across Hertfordshire and North London.
- Stevenage
- Hitchin
- Letchworth
- Baldock
- St Albans
- Harpenden
- Welwyn Garden City
- Hatfield
- Watford
- Rickmansworth
- Bushey
- Luton
- Hertford
- Ware
- Potters Bar
- Royston
- Barnet
- Enfield
- Southgate
- Finchley
- Edgware
- Cockfosters
- Whetstone
- Muswell Hill
Nearby, or just outside the areas listed? Ask anyway — I can often still help.
Ready when you are
Tell me what's going on — I'll take it from there.
Home IT Support · Hertfordshire
IT support for your home
Computers, Wi-Fi, smart gadgets and broadband — all sorted by one friendly local expert.
Everyday help & repairs
Slow laptop? Printer playing up? Forgotten a password? I'll fix it at your home or remotely, and tell you what I did in plain English.
Wi-Fi setup & troubleshooting
I'll work out why your Wi-Fi keeps dropping and fix it — moving the router, adding mesh Wi-Fi or running a neat cable. No more dead spots.
Computers & laptops
Repairs, upgrades and check-ups, or setting up a new computer — with your files and passwords moved over safely.
Smart home setup
Smart heating, lights, cameras and doorbells, fitted neatly and set up so the whole family can use them.
Home office setup
A solid connection, a second screen and video calls that don't freeze — everything you need to work from home comfortably.
Broadband advice
I don't sell broadband or phone contracts, so my advice is honest — I'll help you get the most from what you've already got.
How it works
Three steps, no drama.
Tell me the problem
Call or send a message. You'll talk to me — not a menu or a queue.
I take a look
I'll have a look remotely or at your home, find the problem and tell you the price before I start.
Fixed, and explained
I fix it, show you what I've changed, and I'm still around if anything else niggles.
Common questions
Before you ask.
Can you fix things remotely?
Often, yes. Lots of problems can be fixed over a secure remote connection — quicker and cheaper than a home visit.
Which areas do you cover?
Homes across Hertfordshire, North London and the surrounding areas. If you're just outside, ask anyway — I can often still help.
Do I need to be technical to talk to you?
Not at all. Just tell me what's happening in your own words — the techy bit is my job, not yours.
How much will it cost?
I'll always tell you the price before I start, so there are no surprises. Get in touch and I'll give you a rough idea straight away.
Business IT Support · Hertfordshire
IT support for small businesses
Down-to-earth IT for sole traders and small teams across Hertfordshire, so you can get on with running things.
IT support you can reach
A friendly first port of call when something breaks — remote or on-site — without a ticket queue between you and a fix.
Email & Microsoft 365
Set up properly and kept secure, with your email, calendar and files working smoothly across every device.
Files & backup
Your work backed up automatically and tested, so a lost laptop or a wrong click is never a disaster.
Office Wi-Fi & networks
Reliable coverage, sensible security and a network that's documented — so you're never held hostage by your own kit.
Computers & Apple
New setups, repairs and upgrades for the whole office, Windows or Mac. Apple services →
Website & hosting
A fast, professional site with reliable hosting and business email, looked after under one roof. More →
Need something that isn't listed? Just ask — if I can help, I will, and if it's better handled elsewhere I'll say so.
Lean, like you
A sole trader looking after sole traders and small teams — no bloat, no long contracts, just the help you need.
One familiar face
You'll get to know one person who knows your setup — not a rotating cast reading from notes.
Competitive rates
Fair, clearly quoted pricing that suits a small business budget, with no surprises.
Apple Repairs & Setup · St Albans
Apple devices, looked after properly
Setup, upgrades and repair for Mac, MacBook, iMac, iPad and iPhone, at a fair price and with a quick turnaround.
Setup & configuration
New Mac or iPhone set up just how you like it — accounts, iCloud, email, apps and backups — and everything moved across cleanly from your old Mac, Windows PC or phone. You walk away ready to go.
Upgrades & speed-ups
Storage and memory upgrades where your model allows, tidy-ups of cluttered drives, and the right updates — bringing an older Mac back to life instead of replacing it before its time.
Mac repairs
For Mac, MacBook and iMac: screens, batteries, keyboards, ports and charging faults, plus liquid damage and storage problems. I'll tell you straight if a repair isn't worth the money.
iPhone & iPad setup
Accounts set up, data moved between devices, and iCloud and backups sorted so your photos and messages are safe. I don't repair iPhones or iPads yet — but I'll happily point you to someone I trust.
Migrating to Apple
Switching from Windows? I'll move your files, email and photos across and help you feel at home on the Mac, so the change is smooth rather than daunting.
Fair prices
Competitive rates quoted upfront — you'll know the cost before I start, with no mark-up surprises.
Sensible turnaround
Quick where it can be, honest where a part needs ordering — you'll always know when to expect your device back.
Your data, respected
Backups first, careful handling throughout, and nothing kept that shouldn't be.
Website Design & Hosting · Hertfordshire
Websites that do their job well
A new site built from scratch, or help publishing one made with a tool like Lovable — live, secure, and looked after.
Already built something?
Made it — now let's get it online, safely.
Built a page with Lovable?
Created a lovely web page with Lovable but not sure how to put it online securely? You're in the right place — I'll get it published properly, with a domain, SSL and sensible security, and sort it out for you.
Self-hosting an app?
Running your own web application and want to expose it to the internet the safe way? I'll guide you in the right direction — secure access, certificates and the right setup, without leaving the door open.
From scratch
Or start with a blank page.
Design & build
A modern, mobile-friendly site that loads fast and reads clearly — built around what your customers actually need to find and do.
Hosting
Secure, reliable hosting with an SSL certificate and daily backups included — the boring essentials, always handled.
Domains & email
Your domain sorted and professional email that lands in inboxes, not junk folders.
Care & updates
Content changes, updates and monitoring after launch — a site that stays fresh and secure without you thinking about it.
Contact
Get in touch
Tell me what you need help with, in your own words, and how best to reach you — I'll reply personally, usually the same day.
Privacy
Privacy statement
How I handle your information when you contact me or use this website.
Last updated: 26 July 2026
This statement explains what personal information I collect through kozaktechnology.co.uk, why I collect it, and what your rights are. I keep it short and plain, and I only collect what I need to help you.
Who I am
KOZAK Technology is a sole trader based in St Albans, Hertfordshire, providing local technology services to homes and small businesses. For anything to do with your data, I am the data controller. You can reach me at [email protected].
What I collect
- When you use the contact form: your name, email address, phone number, postcode, an optional address, the topic you choose, and whatever you write in your message.
- When you use the broadband checker: just the postcode you type in. It isn't stored.
I don't use tracking or advertising cookies on this site, and I don't build any kind of profile on you.
Why I use it, and my lawful basis
- To reply to your enquiry and discuss how I can help — on the basis of your consent and my legitimate interest in responding to people who get in touch.
- To provide a service you ask me for — on the basis of our contract (or taking steps to enter one).
- To meet legal obligations — for example, keeping the financial records HMRC requires.
The area connectivity lookup
When you send an enquiry or use the checker, your postcode is sent to Ofcom's coverage service so I can see the broadband and mobile options in your area. This gives me useful context for your enquiry. Ofcom returns general information about the area, not about you.
Who I share it with
I don't sell your data or share it for marketing. Your information only passes through the services I use to run the business:
- Telegram — enquiry notifications are sent to me there.
- My email and website hosting providers — to receive and store correspondence and run the site.
- Ofcom — for the postcode coverage lookup described above.
How long I keep it
If you get in touch but don't go on to become a customer, I don't keep your details — once your enquiry has been dealt with, they're deleted. If you become a customer, I keep what I need for as long as I'm providing the service, and for any period the law requires afterwards (for example, HMRC requires business and tax records to be kept for several years).
Your rights
Under UK data protection law you can ask me to give you a copy of your data, correct it, delete it, or stop using it, and you can withdraw your consent at any time. Just email [email protected] and I'll sort it, normally within a month.
Complaints
If you're unhappy with how I've handled your data, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
If this statement changes, I'll update it here and revise the date at the top.